Please understand that Aqua Water has not shut off water anywhere in our 1,100 square mile system. Due to lack of power, Aqua’s entire water system does not have available water in elevated storage to supply water and pressure to supply lines, except in a few small areas.

About 90% of the system is either without water or has low pressure from dwindling supplies. Aqua is waiting on Bluebonnet Electric to restore sustainable power before we can re-pressurize the water system and refill elevated storage tanks.

We are currently receiving enough power to provide about 10 to 15 minutes of recovery time before losing power again. The latest news is Bluebonnet believes that ERCOT will be rolling back the blackouts this afternoon and Aqua will begin having more sustainable power.

If true, then we can begin to restore the water system. Some areas will get water sooner than others. It is not possible to predict when, where and who at the moment.

If you are currently without water, take normal cold weather precautions to protect exposed lines. Be sure to keep the cover in place over your water meter. If you are also without power, you should drain any home water lines in exterior walls.

Thank you for your patience during this complicated situation.