Lead & Copper Service Lines

In cooperation with a national initiative by the U.S. Environmental Protection Agency and as required by TCEQ, Aqua WSC aims to complete an inventory of the system’s and members’ water service lines by October 16, 2024. The inventory is an important step in protecting public health and minimizing the risk of lead entering your drinking water from service pipes and fixtures in your home.

Lead can enter your drinking water through old pipes and plumbing fixtures. Although Aqua WSC’s service lines are lead-free and our water is rigorously tested, it’s important to identify and replace any lead in home plumbing.

To help with this initiative, we have created a quick survey. Please take a few minutes to fill out the survey and submit it. The link to the survey is located below in the drop down bar.

For questions or inquiries, contact the Compliance Department at 512-304-0354 or waterquality@aquawsc.com.

Your active participation in filling out the Customer Service Line Inventory Survey will assist us in collecting the material classification on your side of the service line. We thank you for taking time to fill out this survey. With your participation, the EPA’s initiative, as well as ours, is one step closer to protecting public health and reducing exposure to lead in drinking water.
If you are NOT the owner of the property where you receive our utility services, please forward this survey to the appropriate owner.
To keep contact information current in our system to receive important notifications and information, contact the Compliance Department at 512-581-3363, press 2 – Backflow or compliance@aquawsc.com.

 

Access Survey

The four categories for service lines in the Initial Inventory are:

  • “Lead” where the service line is made of lead.
  • “Galvanized Requiring Replacement” where a galvanized service line is or was at any time downstream of a lead service line or is currently downstream of a “Lead Status Unknown” service line. If the water system is unable to demonstrate that the galvanized service line was never downstream of a lead service line, it must presume there was an upstream lead service line.
  • “Non-lead” where the service line is determined through an evidence-based record, method, or technique not to be lead or galvanized requiring replacement. The water system may classify the actual material of the service line (i.e., plastic or copper) as an alternative to classifying it as “Non-lead.”
  • “Lead Status Unknown” where the service line material is not known to be lead, galvanized requiring replacement, or a non-lead service line, such as where there is no documented evidence supporting material classification.