Aqua Water Supply Corp is now a part of the Texas 811 network
Your Safety is a Shared Responsibility
Hitting an underground utility line does more than interrupt utility service; it risks the safety of the person digging and the public. So whose responsibility is it to prevent a shovel or a backhoe from nicking a gas pipeline or severing an electric line?
It is everyone’s job because your safety is a shared responsibility. And it takes everyone to ensure our safety.
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The person digging (excavator) is responsible for contacting 811 at least two working days, excluding weekends and state holidays, before digging.
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This triggers a notice to utilities with underground facilities near your dig site that you plan to dig and they need to mark their lines.
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The utilities send a locator (sometimes an employee, other times a contract locator) to mark with paint and/or flags where their underground lines are located.
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The excavator must honor the marks; this means any digging within 18” of either side of the marks must be approached with extreme caution. A commercial excavator should use hand tools, a homeowner should be careful until the underground lines are exposed and you can see them.
When these steps are followed, there is less than a 1% chance that underground utility lines will be hit. When everyone does their part, the lights stay on and we’re all safer.