Lead & Copper Service Lines

In cooperation with a national initiative by the U.S. Environmental Protection Agency and as required by TCEQ, Aqua WSC is working to inventory our members’ water service lines by October 16, 2024. The inventory is an important step in protecting public health and minimizing the risk of lead entering your drinking water from service pipes and fixtures in your home.

Lead can enter your drinking water through old pipes and plumbing fixtures. Although Aqua WSC’s service lines are lead-free and our water is rigorously tested, it’s important to identify and replace any lead in home plumbing.

To help with this initiative, we have created a quick survey. Please take a few minutes to fill out the survey and submit it. The link to the survey is located below in the drop down bar.

For questions or inquiries, contact the Compliance Department at 512-304-0354 or waterquality@aquawsc.com.

Your participation in filling out the Lead & Copper Service Line Survey will help us to better understand the infrastructure of waterlines in our service area and help guide our members on next steps.

If you are NOT the owner of the property where you receive our utility services, please forward this survey to the appropriate owner.
For questions or inquiries, contact the Compliance Department at 512-304-0354 or waterquality@aquawsc.com.

Take the Copper Service Line Survey

The four categories for service lines in the Initial Inventory are:

  • “Lead” where the service line is made of lead.
  • “Galvanized Requiring Replacement” where a galvanized service line is or was at any time downstream of a lead service line or is currently downstream of a “Lead Status Unknown” service line. If the water system is unable to demonstrate that the galvanized service line was never downstream of a lead service line, it must presume there was an upstream lead service line.
  • “Non-lead” where the service line is determined through an evidence-based record, method, or technique not to be lead or galvanized requiring replacement. The water system may classify the actual material of the service line (i.e., plastic or copper) as an alternative to classifying it as “Non-lead.”
  • “Lead Status Unknown” where the service line material is not known to be lead, galvanized requiring replacement, or a non-lead service line, such as where there is no documented evidence supporting material classification.